Payment & Delivery Information

Thank you for the detailed info — you’ve given me a great base to work with. Here’s a clear, well-structured Payment & Delivery page that answers the common customer questions while also incorporating all your return/delivery-related info. I’ve written it in a friendly, professional tone consistent with your store’s voice.

We aim to make your shopping experience smooth, reliable, and transparent. Below you’ll find everything you need to know about shipping, delivery, and our returns policy.

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Payment

We accept all major credit and debit cards, as well as other secure online payment methods.

Please note: a small surcharge may apply to some payment types. All payments must be completed before your order is processed.

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Minimum Order for Delivery

The minimum order amount for delivery is $100.

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Delivery Area

We currently deliver to Warragul (3820) and surrounding areas within a 20 km radius.

Our delivery range is limited at this stage, but we’re working on expanding it soon.

When Will My Order Ship?

We currently deliver orders on Saturdays and Sundays only. Orders must be placed and finalized by Thursday to be included in the weekend delivery round. Orders placed between Friday, and the following Thursday will be delivered the next weekend. You’ll receive an email confirmation when your order is packed and ready for delivery.

How Will My Order Ship?

We personally handle deliveries to ensure your order arrives fresh and safely. We also partner with trusted couriers where needed to maintain quality and timely delivery. Shipping methods may vary depending on your location and the type of items ordered (especially for perishables).

What Are the Delivery Costs?

Shipping costs are calculated at checkout based on the size, weight, and delivery address of your order. We strive to keep shipping as affordable and efficient as possible.

Delivery Time

We currently deliver to Warragul (3820) and surrounding suburbs within a 20 km radius.