Privacy Policy

Welcome to IGS! Your Privacy is Our Priority.

We believe in protecting your personal information. This privacy policy explains how we handle your data – from collecting it to keeping it safe – and what rights you have. We follow the guidelines of Australia's Privacy Act 1988.

What Counts as Personal Information? It's any information that can identify you as an individual.

A Note About Other Websites: You might find links to other websites on ours. Just remember, we're not responsible for their privacy practices, so it's a good idea to check their own policies.

How We Gather Your Details

We only collect personal information that helps us run our online store. This usually happens when you:

  • Sign up or subscribe on our website.
  • Make a purchase.
  • Get in touch with us.

The information we collect could include your name, contact details, and other information related to your transactions. We prefer to get information directly from you, and when we do, we'll generally explain why we need it and how we'll use it.

When you visit our site, we also automatically collect some technical data (like your computer's IP address or the pages you look at). This helps us manage and improve our website, but we won't use it to identify you unless we're legally required to or it's part of our terms and conditions.

Using and Sharing Your Information

We primarily use your personal information to give you the products or services you've asked for. We might also use it for related purposes, if you've given us your go-ahead, or if the law requires it.

If we share your information with a third party, we take proper steps to ensure it's protected.

We'll only send you marketing if you've given us consent, or if it's not practical to ask and you have the option to stop receiving them. Our electronic marketing always complies with the Spam Act 2003.

We may share your information within the IGS family (currently, just our retail stores).

Keeping Your Data Safe and Sound

We take security seriously! We have measures in place to protect your personal information from being lost, accessed without permission, or misused. When we no longer need your information, we make sure it's securely destroyed or deleted.

Your Right to Access Your Information

Under the Privacy Act, you have the right to know what personal information we hold about you. Just ask us, and we'll do our best to provide it within a reasonable timeframe. When you request access, please be clear about what specific information you're looking for.